ABBEY MEDICAL MANAGEMENT CONSULTING

Abbey Medical Management Consulting are a business and management consulting firm, offering analysis of PCRS remittance to Irish GP’s.

THE CHALLENGE

While the analysis was insightful for GPs, the manual tasks by Abbey Medical staff had reached a point where it was too labour intensive to scale beyond the existing client base (manually entering values from PDF documents into an Excel spreadsheet to generate the reports).

THE SOLUTION

CARAGON fully automated Abbey Medical’s process; data collection, data aggregation & report generation. This solution means that Abbey Medical are able to:

Scale their business.  As a direct result of automation, AMMC have been able to enter an exclusive agreement with the NAGP to provide the “GMS dashboard” analysis report to all NAGP members.

Offer subscribing GPs a comprehensive rolling 12 month analysis with peer benchmarking to access their financial performance.

Selecting CARAGON as our data partner has allowed us to double our customer base in under 6 months and at the same time remove the need for any on-site training to use our service. CARAGON DATA has enabled us to completely automate the service for our customers.

AISLING DALY

MANAGING DIRECTOR, TONIC CONSULTANCY

TONIC CONSULTANCY

Tonic are a consultancy, facilitation management and claims comparison service for pharmacies.

THE CHALLENGE

Tonic Consultancy offered a claim comparison service for Irish pharmacists, which highlighted items claimed, but not paid for (a valuable service for pharmacies). To use this service pharmacists had to manually download remittance data from the HSE (Government Health Service), manually export dispensary data for each scheme and manually input all data on onto Tonic’s system. While the output was valuable for pharmacies, the manual labour involved was a challenge at the retail pharmacy level.

THE SOLUTION

Using CARAGON DATA, we were able to find a solution that worked for the customer (Tonic Consultancy) and the end user (pharmacy staff). CARAGON DATA automated the entire process above by extracting the claims data from the Pharmacy dispensing system, downloading the PDF’s from the HSE and uploading all files to Tonics system.

THE RESULTS

The results for Tonic Consultancy speak for themselves. As a result of implementing CARAGON DATA:

Tonic Consultancy reduced their support overhead by 90%.  No on-going support, training or on-site installation required.

Tonic & the pharmacies freed up valuable resource time spent on manual tasks, allowing them to focus on business growth. Tonic doubled their customer based in the following 6 months.

PHARMA MEDICINE INSIGHTS

Pharma Medicines Insights [PMI] provide key insights to retail pharmacies and the pharmaceutical industry.

THE CHALLENGE

Pharma Medicine Insights wanted to establish a secure forum to collect performance data and enhanced patient dispensing details on the retail pharmacy network in Ireland. This data would provide:

An industry performance benchmark.

Critical dispensing data, leading to trends on medication adherence to the pharmaceutical sector.

An industry performance benchmark.

THE SOLUTION

With CARAGON DATA, we were able to extract performance data from all pharmacy members, aggregate those disparate data sets and generate benchmarking monthly reports for all members.

In addition, we built and maintain a portal for participating pharmacies to capture enhanced patient data which combined with the above provides insights to the pharma sector.

THE RESULTS

With CARAGON DATA, Pharma Medicines Insights now:

Has a key performance data from over 400 Irish pharmacies, which provides a report on industry benchmarks and insights into areas for growth for individual pharmacies.

Provides insights to the pharmaceutical sector on trends and medication adherence, which ultimately improve patient outcomes.